How can I close or self-exclude my account?

If you want to stop using Mostbet for a while or permanently, you can request self-exclusion or account closure.

To self-exclude or close your account:

Log in to your Mostbet account from website or mobile app.
Go to “Profile” / “Account settings”.
Look for “Responsible Gaming”, “Self-exclusion” or “Account closure” option.
Choose the period: temporary block (for a set time) or permanent closure.
Confirm your choice. Your access to bets and casino games will be blocked for that period.

If you do not see the option:

Contact Support via live chat or email.
Write that you are from Bangladesh and clearly request self-exclusion or account closure.

Note: During self-exclusion you should not open new accounts. This is for your own safety and responsible play.