My deposit on Mostbet is not credited, what should I do?

If your deposit is not showing in your Mostbet balance, first wait a few minutes and then follow these steps:

1. Check payment status

   • Confirm from your bKash/Nagad/card or bank app that the money was actually deducted.
   • Take a screenshot with transaction ID, time, and amount.

2. Update and recheck balance

   • Log out from your Mostbet account and log in again.
   • Check “Balance” and “Transaction history” in your profile.

3. Contact support with details

   • Open Online Chat or email support from the website/app.
   • Send: your login/ID, deposit method, amount, time, and transaction ID + screenshot.

4. Wait for confirmation

   • Usually resolved within 15–60 minutes, but in rare bank delays it may take longer.

Tip: Until the issue is solved, avoid making the same casino deposit again with the same details to prevent double payment.

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